Greetings!
User Experience Research & Design — Content Design & Management — Technical Writing & Editing
“Just a guy who likes good experiences.”
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What I'm awesome at
My walk through the tech woods has given me many skills in technical communication and information design. Keep scrolling to learn more about my big 3: User Experience, Content Design, and Technical Writing. But here’s a list of skills in the meantime:
- User Experience (UX) Design & Research
- Information Design
- Technical Writing & Editing
- Project Management
- Single Sourcing
- Agile Methodology
- DITA
- Instructional Design
- International Communication
- Chicago Manual of Style, APA Style, MLA Style
- Google Suite, Microsoft Office, Adobe Acrobat, Adobe Creative Suite
- Git, GitHub, Visual Studio Code, HTML, CSS, Quarto Markdown, RStudio, Oxygen XML, DITA XML
But here are my BIG THREE:
I've designed and built user experiences for projects including websites, e-newsletters and eportfolios (hello!). From user personas to websites to maps and graphs, my motto in UX is "simplify, simplify." First, simplify to what you might suggest: make the item as simple as possible so that someone with zero knowledge would be able to understand it. The second simplify stands for the extra mile we need to go in UX: what the production team may think is simple to a user, may not actually be. Iterative testing is paramount! Simplify, THEN simplify!
Websites, social media, instructional videos—you can't make a profound impact without both a good design and even better management of the content. Whether I'm teaching information or training through a video, campaigning for donations through a graphic, or a representing a ticketed event in a banner, the impulse to engage with the call to action needs to be accessible at the drop of the hat—not just with speed, but with desire as well. I make sure my graphics are like well-kept, fancy new hats...when they drop down a user's feed, a user WANTS to pick it up (that is, they want to click)!
Stemming from experience as a nonfiction publishing editor, I hold three pillars to be key in any kind of writing: 1. The User (or reader), 2. The Expert (or author), and 3. The Company. I am simply the middle man! A work can only be truly successful if the expert feels satisfied with what they are trying to say, the company feels proud and at-ease with the distribution of the product, and (most importantly) the user can quickly and easily engage with the text. Catering to the needs of all three of this holy triad is my prime objective and attitude when I undergo technical writing projects.
Want to work together?
